The hiring blunders are a major risk factor for IT project delivery in the thriving tech market of the UAE. The UAE is reportedly going to spend $23 billion on technology by 2024, as per a GlobalData/SAMENA Daily News report, and the GCC is projected to have 2.6 million new project management-oriented jobs by 2030, according to a PMI report. The stakes are very high indeed. It is said that a single wrong hire can cost a company more than 90,000 AED.
Besides, there is research that shows that only 40% of projects are successful, and up to 88% of Digital Transformation projects fail, which is followed by a 50% increase in employee turnover, as stated in an Endava/IDC InfoBrief report. By getting rid of ambiguities such as unclear job descriptions and not putting quality over speed, organisations in the UAE can avoid these risks. Therefore, it is necessary to carry out strategic recruitment that is quality-focused so that their investment in IT talent gets converted into the successful and timely delivery of strategic technology initiatives.
Top 10 Hiring Mistakes That Slow Down IT Projects in the UAE
We have compiled all the major hiring mistakes that IT companies often make, leading to a slowdown in IT projects in the UAE.
Vague or Overly Generic Job Descriptions
An inadequately defined role is one of the main factors that result in slow and ineffective hiring. A blanket job description like “Senior Developer” in the case of IT, without even mentioning the required tech stack (for example, certain versions of Java, proficiency in cloud platforms like AWS or Azure, or involvement with a specific CI/CD pipeline), will be the reason for hundreds of unqualified CVs flooding the inbox.
- The Mistake: Resorting to vague terms that do not indicate the crucial hard skills and the necessary experience in the local market. This generates application overload and consequently, the recruiters have to spend weeks scrutinising irrelevant profiles.
- The Technical Impact: Project groups face skills shortages due to the fact that the new employee is not skilled in one of the critical components of the system (for example, database administration, specific API integration, or DevOps tools).
- The Solution: Write highly specific job descriptions that not only outline but also accentuate the essential (must-have) vs. the preferred (nice-to-have) technical competencies, along with the software, programming languages, methodologies (Agile, Scrum), and industry experience required.
Prioritising Speed Over Quality (Rushing the Process)
Filling a vacant position, particularly a Solutions Architect or Cybersecurity Analyst, is an urgent matter, and the hiring managers usually end up making hasty decisions due to the pressure coming from management. Such a situation is often encountered in the rapidly changing UAE market, where skilled workers are very scarce, and thus, it is a fierce competition. A quick hire does not rarely turn out to be a mis-hire, which, in turn, causes further delays.
- The Mistake: Reducing the length of the interview process, bypassing crucial stages such as technical assessments or background/reference checks, just to have a resource on the bench.
- The Technical Impact: A Person who lacks the necessary qualifications creates technical debt, writes low-quality code, or commits basic design errors that need to be rectified, which then causes the whole project’s timeline to be extended by months.
- The Solution: Implement a systematic, multi-stage hiring process with uniform technical assessments (e.g., live coding tests, case studies) that are mandatory for all applicants. Give priority to quality of hire indicators rather than time-to-hire.
Ignoring Cultural and Team Fit
The workforce of the UAE consists of people from different cultures and backgrounds. Technical skills are indeed a must, but a great software engineer who is not able to express himself, collaborate or respect the local business culture can ruin not only the team’s spirit but also the project’s speed.
- The Mistake: Only looking at the CV when making the recruitment decision and not taking into account the person’s soft skills that are very important for the job, such as communication, adaptability, and so on.
- The Technical Impact: Communication gaps due to a lack of cooperation result in difficulty getting everyone to agree on team standards and developing tensions among the different groups, i.e., development, operations (DevOps), and quality assurance (QA).
- The Solution: Use a combination of behavioural and situational interviews to probe how candidates react to conflict, feedback, and teamwork. Look specifically for candidates with intercultural awareness and a team-oriented attitude.
Failing to Offer Competitive Compensation
The world over, the demand for IT professionals who are top of the notch is especially directed to the ones who are experts in AI, Big Data, Cloud and Cybersecurity. Hence, the UAE candidates have global benchmarks for their salary expectations. Moreover, if an organisation fails to pay the amount required for the best IT people, then it will lose them to the competitors, leading to starting the hiring process all over again.
- The Mistake: Offering salaries based on outdated or non-marketable figures, which can lead to rejected offers or early attrition (high employee turnover).
- The Technical Impact: Positions that are unfilled stay vacant for long periods, making the existing team members carry out the work of the absent employees, thus leading to the team’s burnout and loss of quality in their output.
- The Solution: Carry out, maybe the most extensive compensation benchmarking in the whole GCC region and in the international markets, specifically for those roles in IT. Make the offer attractive with not only a good base salary but also the benefits very common in the UAE, like housing allowance, health insurance, etc., that are included in the offer.
Limiting the Talent Pool to Local Candidates Only
The local workforce sometimes has experts, but still, the IT field’s high specialisation and especially the case of new technologies, often requires truly global talent. The limitation of the search to people who already live in the UAE decreases the chances of finding exactly the one with the right skills for high-level projects considerably.
- The Mistake: To put it simply, not tapping into global recruitment sources or not being ready to handle the visa and relocation process for the overseas candidates with technical skills who are in demand.
- The Technical Impact: Hiring substandard candidates begets a poorly skilled team that lacks the competence to deal with the project’s technical intricacies.
- The Solution: Consulting with the skilled recruitment agencies or assigning internal staff to manage the international hiring process that includes web visa sponsorship and compliance with UAE labour law are possible ways to be successful.
Neglecting the Candidate Experience
In the tech market that is primarily driven by the candidates, the selection process itself is an indicator of the company’s professionalism and the ability to deliver. Communication that takes a long time, interview sessions that are not well-coordinated, and transparency that is lacking create a bad experience for the candidates, which results in the withdrawal of their applications by the top talents or their acceptance of other offers.
- The Mistake: Not informing candidates about their status, having a gap of weeks between interview stages, and organising interviews in such a way that the managers repeat their questions are all indicative of poor hiring practices.
- The Technical Impact: The loss of a key candidate, such as a senior Project Manager or lead Data Scientist, means that the team will not be able to gain access to important leadership or technical skills and will, therefore, come to a standstill.
- The Solution: Make communication more efficient. Employ an Applicant Tracking System (ATS) for providing distinct status updates. Be quick, professional, and considerate of the candidate’s time. Even a positive experience for rejected candidates helps to maintain the employer brand.
Over-Reliance on CVs and Diplomas
Having academic credentials and a well-presented CV are indeed necessary, but these are not reliable indicators of a candidate’s ability to perform in an IT project environment. A degree is still considered a minimum requirement for most IT positions, even if a candidate has great experience in the area.
- The Mistake: The industry continues to undervalue self-taught or certified professionals (like Certified Scrum Masters, people with specific Cisco or Microsoft certifications) and instead watches helplessly from the sidelines as those with less relevant traditional degrees get into the positions.
- The Technical Impact: The person who is hired could be a good theorist but not necessarily a good practitioner; thus, he/ she will need constant monitoring and possibly re-training to get them up to the required standards.
- The Solution: Using skills-based hiring, applying practical tests, live coding challenges, or scenario-based questions to evaluate sincere problem-solving talent and hands-on technical expertise, is one of the methods for conducting assessments of potential employees.
Skipping or Rushing Onboarding
The process of hiring does not reach its conclusion with the signing of the contract. The lack of a systematic onboarding in the IT sector, particularly for higher positions, results in the new employee taking significantly more time to reach the full productivity level, thus postponing their input to the project.
- The Mistake: Not adequately preparing the new hire’s workplace, the access rights, the required hardware/software (developer environments), and not introducing them to the central persons and project documentation.
- The Technical Impact: The new team member devotes the initial fortnight to getting the access rights to the source code repository or configuring their integrated development environment (IDE) instead of writing code or participating in design.
- The Solution: Create a powerful, technical onboarding checklist that will guarantee all required Active Directory permissions, system accesses, and project-specific training materials are ready by the time the new employee comes. A peer mentor (a “buddy”) will be assigned to assist with the integration.
Underestimating Demand for Niche Skills
UAE’s digital transformation is taking place at such a high pace that it is resulting in a massive recruitment need for professionals in FinTech, IoT, and Blockchain. The problem of underestimating the scarcity and the value of these skillsets will lead to long and inefficient hiring processes.
- The Error: Just one advertisement is posted, and it is assumed that specialists such as those possessing Solidity programming or SAP S/4HANA implementation will come forth readily.
- The Technical Impact: The entire project running through that rare skill will become a bottleneck on the critical path, causing the whole schedule to stop until the person with the required expertise is found.
- The Solution: Employ the method of proactive recruitment instead of being reactive. Engage in continuous talent building by working with the industry communities, going to the right tech meetups in Dubai/Abu Dhabi, and using the services of headhunting for the most niche jobs.
Poor Internal Communication and Misaligned Stakeholders
In numerous companies, the decision for hiring has been a segmented process with the involvement of the recruiter, the manager for hiring, and perhaps even the senior director. In case these parties do not reach a consensus on the role characteristics, the profile of the perfect candidate, or the interview reactions, the procedure will be delayed due to internal disputes.
- The Mistake: Different expectations between HR (compliance and cost) and IT leadership (technical skill and project delivery).
- The Technical Impact: A good candidate may either be given mixed signals or the hiring team might reject an excellent candidate for a reason that is non-technical and not aligned with the criteria.
- The Solution: The hiring process should be governed by a single, documented Service Level Agreement (SLA) and through a clear decision-making matrix established for the process. Before the interviews, all the stakeholders should come to a consensus on the final candidate scorecard and the minimum acceptable score, thus assuring a smooth and fair final decision.
Read More: 10 Best IT Companies in Dubai
Conclusion
In the dynamic and strongly competitive UAE market, hiring is an important factor in the management of IT projects. The difference between successful project completion and the delay caused by high costs often lies in not falling into these common recruitment traps. Companies can drastically improve their quality of hire and ensure that their technical teams are able to deliver high-impact digital solutions, on time and within budget, by paying attention to clear job scoping, providing an outstanding candidate experience, carrying out structured technical assessments, and offering compensation that matches the market.
Going forward, the strategic alignment of your hiring process with your project goals is not a luxury; it is a business-critical imperative for any organisation operating in the UAE’s technology sector.
References:
- https://www.wam.ae/en/article/hszrd4j2-uae%E2%80%99s-ict-spending-estimated-reach-23-billion-2024
- https://www.pmi.org/learning/thought-leadership/global-project-management-talent-gap
- https://www.intelligentcio.com/me/2023/12/08/1-in-2-businesses-lose-employees-when-digital-transformation-projects-fail-endava-research/